Moving seems like a drag that puts a dent in your wallet but Trico made it their mission to make this as easy on me as possible. I used them because my friend referred me after her pleasant experience. The... read more movers that arrived were very easy-going and wonderful to converse with. They disassembled a few pieces like the dining room table and my bed and re-assembled it without any hesitation. Wonderful group of movers who go the extra mile to make sure you are satisfied. Seriously know who to call the next time I move. read less

This review is based on my long distance move from Silicon Valley, CA to Dallas, TX. It took me a month to post because I've been so occupied with settling into our new place and adjusting to the new environment.... read more  I don't know how long my review will be but let me just begin by saying WOW, I was quite impressed with my experience with TRICO...and trust me I will expand on why I was so impressed.

STAR 1) TRICO is systematic: First you will speak to a sales rep who will talk to you and give you a quote. Rep can help provide quotes for both long distance moving of household items and car transporting.  Then, once you sign a contract via email, you make payments.  Then the rep contacts the dispatchers, in my case, two dispatchers since I hired TRICO for household items and car transport.  The movers will call few hours before they arrive and the dispatcher for car transport will call to update you with the driver's (who will pick up and deliver your car) location (day before, hours before,  30 minute to an hour before, etc).  The movers and driver who picked up my vehicle both came on time they said they were going to come.  

STAR 2) TRICO is very professional:  

From the Sales rep to all 3 movers to the driver who transported my car to the customer service representative I spoke to, they were very good communicators who actually made efforts to accommodate and satisfy my needs as a customer from the beginning to the end!  Case in point...This was my first long distance move so I actually got quotes from a handfull of companies in California.  TRICO was NOT the cheapest, but after doing some research and reading reviews thoroughly, I felt like the companies who recently received mostly five star reviews but still had unbeatable quotes seemed too good to be true.  So I took time to read older reviews and realized that you get what you pay for.  They initially give cheap quotes to get your business, then they either use minimally movers or part time movers who have strictly set time limits to complete the job and end up either damaging a lot of things or losing them!  

STAR 3 TRICO IS ORGANIZED:

Let me tell you!! TRICO had BARCODES with numbers printed and 1 mover was in charge of managing the inventory sheet and sticking the sticker barcodes to make sure all of our household items got transported safely!  

To be honest, although my entire experience was great, I was more impressed with the movers who picked up my items than the two movers who delivered.  The movers who picked up seemed more reliable and trustworthy because they actually explained before I signed anything. For example, We had more things than what we had on the Inventory Sheet so they had to charge us more than the contracted amount. He said I should talk to the sales rep about it to work something out or I can pay the additional fee later after delivery.  But I still had to sign acknowledging that They are picking up items not listed on the inventory.  I really appreciated him taking his time to explain it instead of just rushing me to sign the paper like the movers who delivered our household items. They delivered everything without ANY damage, but they rushed me to sign papers that we're illegible.

STAR 4 TRICO IS CUSTOMER FRIENDLY AND THEY CARE

At the end, it all worked out after I spoke to the manager named Johnny.  He listened to my concern about additional fees and how I provided the sales rep with information he required before contracting with TRICO and still got additional charges of $600! Johnny first offered a discount but I thought TRICO should have provided an in-home professional estimate to provide the most accurate quote instead of charging me $600 after delivery!  Although he thought the extra charges for extra things not listed on the inventory were fair, he also agreed and understood that I only wanted to pay the contracted amount so he waived the additional fees.  

STAR HALF  CAR TRANSPORT WAS ONTIME AND FRIENDLY

Overall I had a good experience.  They picked up on time and delivered ontime.  My only concern was that the driver measured the height of our car by winging it with his eyes instead of getting exact measurements!  So as he drove my car into his truck, the top of my SUV was getting scratched up by the top level because his estimation was off by a foot or more!!!  He got out of our car and just said "it's ok...just a little scratch.." Then readjusted the truck level and positioned my car.

So I would give 4.5stars for my experience with TRICO!! Highly recommended company! Just be sure to request in home estimate and hopefully the driver will measure your car and make proper adjustments to there truck before loading! Good luck! read less

Great movers, I've used them a couple times . Jay is an awesome guy we had tons of glassware and fragile art that he took great care of! Thumbs up Trico Movers!

This is the second time I've used them, the first was already amazing but this time they even exceeded the last. I've had Mathias lead the crew that has came out and each time they were so fast and professional.... read more My Contact in the office was at my beck n call when I need anything. I will never use anyone else.

This last move they picked up an antique baby grande piano along with moving my 4bd house. Last time we moved our piano we hired an actual "piano moving" company, they were trash, scratched the piano, the door frame and the hardwood floors.

I refer these guys to all my family and friends and feel like they are my own personal movers, love them! read less

Relocated from Houston to San Diego...the guys in San Diego were absolutely amazing! They were the most efficient movers I have ever had.

While in Houston they came to my flat to assess and provide estimate.

They then came and... read more packaged everything up without breaking or losing anything. Several days later my things were delivered in SD. During the entire process they kept constant communication and really wanted to know if they were indeed doing a good job. I would use them again for sure. read less

Matthew was my agent, who I am happy to write a nice review for. We moved to the East Coast this October. Everything went smoothly as I opted for the full packing service move. If you are moving a very... read more long distance and don't want to hassle with doing any of the work yourself, then definitely call these guys up. The one thing I would do differently is maybe pay for the guaranteed delivery service option they offer where I get to pick my delivery date because my building management was really strict with reserving the elevator. read less

It is my second time to use Trico. This time Bill Parano helped me set up the shipping process. My car arrived on time From TX to CA. Excellent!

We were moving from Texas to California and needed to get our car shipped to our new home. We contacted Trico on Monday they picked it up on Saturday then delivered it on Monday. Couldn't ask for a faster service.... read more Very professional from the start to the end and I was informed of the progress throughout. I will definitely use Trico again on our next move. read less

Before I begin this review and tell you about the great experience provided to me by Trico Long Distance, I must ask you to ask yourself what are your priorities. Do you want to hire a company with high-tech technology... read more and trucks that do the very same job with minimal effort and charge you three times the price? Or do you want a genuine, knowledgeable team of movers that will pack, load, and move all of your belongings at a very affordable rate. If it is the latter, give these guys a call. Their expertise is in transportation of goods through long miles. Give them a call. read less

I used Trico to ship a car from TX to CA. The company did an excellent job! Their service was on target from beginning to end. From my initial email contact, pick-up, and delivery, each staff that I interacted with... read more was highly responsive, kept us informed, driver showed up on time, delivered on time, and checked on us immediately after pick-up and delivery. I have used other car transport companies in the past, and it was just a mess, but not Trico. I'll definitely use them again. read less